My UD 10 was ok for about 6 months but for a while has not played ....I have tried it on 2 other computers same problem. The device is recognised as a USB device, comes up in the Sound Devices window ..but I get a device malfunction window when I try to play music ....what shall I do?????????

Please send back the body(no need for the accessories) to the following: TrendsAudio Rm 1011-12, 10/F., Tower 1,Millennium City 1, 388 Kwun Tong Road, Kowloon, Hong Kong Tel: (852) 2566 5810 Fax: (852) 2566 5740 Email: [email protected] Attn.: Mr. Jacky Lee