Windows doesn't recognize UD-10

I have exact the same problem. Unit stopped working last Friday and couldn't be recognized by 6 machines I tried in my company (all w/ Windows XP service pack 2). Can someone from Trends Audio throw some useful light before I send it back to buyoyo (hate to do that coz it is oversea shipping for me)?

Yes ..me too UD 10 was good for 6 months but now my Vista loaded Toshiba does reports a malfunction with the UD 10...finds the device but it wont play....what to do?????

Hello Same problem here , I took all my audio drivers off and plugged it back in . My Windows found it this time and loaded some drivers I'm talking about XP (the one that looks like Vista ) on a laptop It sounds great !!!

Just refer to Support and it can provides you more useful information

Please switch off the Trends UD-10 (take out USB cable from the Trends UD-10) when you use external power (i.e. Trends UD-10 Charger Kit). and please DO NOT use normal batteries with 1.2V x4=6V. Otherwise, the Burr Brown PCM2704 IC may be burnt out.