Sorry for any inconveniences caused as we lost the data before. Just post your request in our new forum. Please send back the defective item (no need for the accessories) as follows:
ITOK Media Ltd(Trends Audio)
Unit E, 13/F, World Tech Centre
95 How Ming Street, Kwun Tong, Hong Kong
Trends Audio Customer Services Department
Please provide us the following details along with your shipment :
1. S/N number
2. Product ID. & Product name
3. Reason for return
It is free of charge for a repair.
Kindly contact us at firstname.lastname@example.org
if you have further queries.