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US$1 = RMB$6.5
US$1 = HK$7.8

Warranty registration


Thank you for your purchase of Trends Audio's products. You will enjoy 2 years warranty service provided by ITOK Technologies Ltd. (Trends Audio).
Please register at http://www.trendsaudio.com within 14 days from the date of purchase as follows:
- Click “Register” as a TrendsAudio.com user
- Login and click Warranty and fill in the related information

You must register as a TrendsAudio.com user before you do the warranty registration. After Login, click Warranty and insert related information.

The equipment has been thoroughly tested and inspected before shipment. Purchased from an authorized dealer or our online store, it is guaranteed any defects of material and workmanship from the date of original purchase for 2 years. Under this limited warranty, we will replace or repair free of charge any part(s), which have been found to be defective in original material or workmanship. This limited warranty does not cover damaged caused by abuse or mishandling: fire, flood and other cause beyond our control. Nor it is effective where persons other than authorized engineers have attempted repairs or modifications. In case where this limited warranty does not apply, Trends Audio will send you an estimate of the repair and replacement costs. Freight, labour and handling charges are excluded. Visit Item Return Policy for more details.

Notice: All tubes are guaranteed for 1 year from the date of purchase.

Power Adaptor( Trends Audio provides the plug with different country standards)


1. Power Cord

U.S/Taiwan 2-flat-legs/1 round

Europe/French 2-round-legs/1 hole

China / Australia 2-flat-legs

U.K / H.K. 13A 3-flat-legs


2. 24V Power Adaptor for PA-10 Series

U.S/Taiwan 2-flat-legs/1 round

Europe/French 2-round-legs/1 hole

China / Australia 2-flat-legs

U.K / H.K. 13A 3-flat-legs


3. 5V Power Adaptor for UD-10 Series

U.S/Taiwan 2-flat-legs/1 round

Europe/French 2-round-legs/1 hole

China / Australia 2-flat-legs

U.K / H.K. 13A 3-flat-legs

Download


Trends Audio
Trends Logo[download]

Software


On Demand Support



Trends Audio provides instant Web-Based Remote Support when you have any problems in installation of Trends Audio’s products in the computer.

1. Create an account
2. Click On Demand Support
3. Downloads and executes small executable program.
4. Our helpdesk representative is notified and connects to your computer, if permitted.

 


Our Support Services


ITOK Technologies Ltd. (Trends Audio)

Address: Rm. K, 11/F, Kwun Tong Ind. Centre, Phase 1, 472-484 Kwun Tong Road, Kowloon, Hong Kong
Phone: +852 2304 0730 (9am-6pm, HKG Time)
Fax: +852 2566 5740
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Notice:
Since Junk Mail filters may block our response, please post your inquiry to " Supports & Services" at our Forum area if you do not receive our reply within 2 working days.